The user base milestone, announced at a deep learning summit in Beijing, comes after the search engine giant opened Ernie Bot to the public in August. This was preceded by a partial unveiling and more than five-month trial period where select users could test the chatbot’s capabilities.

Analysts said that while the partial unveiling in March was underwhelming, it still gave the company a valuable first-mover advantage in a market that has since become crowded with dozens of players, as Chinese tech companies, large and small, look to develop their own chatbots powered by generative artificial intelligence (AI).

This followed the launch in late 2022 of U.S. research organisation Open AI’s ChatGPT, which became the fastest-growing software application in the world within six months. Since then, investors have valued OpenAI at more than $80 billion. While OpenAI’s parent is a nonprofit, Microsoft has invested $13 billion in a for-profit subsidiary, for what would be a 49% stake.

OpenAI was embroiled in numerous sagas and even litigation from sources claiming their works were used without permission — copyright infringements. This could have dented the credibility of Microsoft and OpenAI if users’ data are quietly mined for distribution, strategically positioning Ernie Bot as the dominant chatbot for information.

Baidu CEO Robin Li has this year repeatedly touted the potential for Ernie Bot and related products to help the company gain market share in its mainstream businesses, including search engine, cloud, and smart cars. According to a ranking published by SuperCLUE, which ranks generative AI-powered chatbots, Ernie Bot leads all Chinese chatbots but its score of 79.02 is more than 10 points lower than the latest version of ChatGPT. 

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Baidu also showcased some of its most popular applications, solutions, and products re-built around the company’s state-of-the-art generative AI.                         

“ERNIE 4.0 has achieved a full upgrade with drastically improved performance in understanding, generation, reasoning, and memory,” Robin Li, Co-founder, Chairman and CEO of Baidu, said at the event. “These four core capabilities form the foundation of AI-native applications and have now unleashed unlimited opportunities for new innovations.”

In his keynote, Li showcased the new ERNIE Bot powered by ERNIE 4.0 through extensive demonstrations of its four core AI capabilities. ERNIE Bot is able to “Understand” and provide answers to complex and even disorganised human requests, as well as interpreting hidden messages.

ERNIE can also “Generate” a range of content, including text, images, and videos, in just a few minutes, based on one simple text prompt and image input. Li further demonstrated ERNIE Bot’s ability to “Reason” by having it solve complex geometry problems. Lastly, ERNIE Bot’s ability to “Memorize” and integrate incremental inputs was demonstrated by writing a short story and regularly adding new information as ERNIE was in process of writing the story.

Dr. Haifeng Wang, Chief Technology Officer of Baidu, said ERNIE 4.0 started beta version testing in September based on a limited amount of user input, and has since seen its overall performance improved by almost 30%. ERNIE 4.0 is now accessible to invited users on ERNIE Bot, and the API will be available upon application to enterprise clients via Qianfan foundation model platform. 

The emergent intelligence brought by foundation models and large language models (LLMs) unlocks unprecedented avenues for innovative applications. Baidu adopted an AI-native approach to re-build its family of apps, solutions, and products, including Baidu Search, Baidu GBI, Infoflow, Baidu Wenku, Baidu Drive and Baidu Maps. This revamp has sparked creativity, leading to delightful and diverse user interactions.

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The French are on tenterhooks over cyber security that it is investigating complaints brought against ChatGPT. Fake news are now creeping into the information super highway through various chat bots. From a fabricated celebrity interview to locomotive accidents, it seems the world has gotten into the habit of relying upon Google albeit on a quicker pace for insights and solutions.

Italy was the first country to stop ChatGPT for data protection. Reuters reported the chatbot was reactivated in Italy after its maker OpenAI addressed issues raised by Italy’s data protection authority, the agency and the company confirmed.

The company assured it will provide greater visibility of its privacy policy and user content opt-out form. It will also provide a new form for European Union users to exercise their right to object to its use of personal data to train its models.

The form requires people who want to opt out to provide detailed personal information, including evidence of data processing via relevant prompts. Garante said it recognises the steps taken to combine technological progress with respect to people’s rights and hopes that the company will continue along this path of compliance with European data protection regulations.

Microsoft Corp-backed OpenAI took ChatGPT offline in Italy in March 2023 after the country’s data protection authority, also known as Garante, temporarily banned the chatbot and launched a probe over the artificial intelligence application’s suspected breach of privacy rules.

France’s privacy watchdog CNIL was investigating several complaints about ChatGPT after the chatbox was temporarily banned in Italy over a suspected breach of privacy rules. 

“The CNIL has received several complaints about ChatGPT and is investigating them,” the watchdog said by email in response to a Reuters query.

Google’s Bard May Include G Code

Alphabet Inc’s Google said it will update Bard, its generative artificial intelligence (AI) chatbot, to help people write code to develop software, as the tech giant plays catch-up in a fast-moving race on AI technology. The company started the public release of Bard to gain ground on Microsoft Corporation.

The release of ChatGPT, a chatbot from the Microsoft-backed startup OpenAI, last year caused a sprint in the technology sector to put AI into more users’ hands. Google describes Bard as an experiment allowing collaboration with generative AI, technology that relies on past data to create rather than identify content.

Bard will be able to code in 20 programming languages including Java, C++ and Python, and can also help debug and explain code to users, Google disclosed. That brings alarm bells or humongous red flags to the CNC sector.

Image credit – Mojahid Mottakin

G-code (also known as RS-274) is the name of the most prevalent programming language for computer numerical control (CNC) in computer-aided design and manufacturing (CAD/CAM). G-code provides metric-based numeric control of CAM-controlled equipment such as CNC milling machines

The company said Bard can also optimize code to make it faster or more efficient with simple prompts such as “Could you make that code faster?”. Currently, Bard can be accessed by a small set of users who can chat with the bot and ask questions instead of running Google’s traditional search tool. However, would the market be assured of data protection given the codes are the lifeline of CNC.

Next Comes China

With all the global action surrounding chat bots, it would be uncanny for China to miss the fun. The global buzz around Microsoft-backed OpenAI’s ChatGPT has spread to China, shoring up stocks in artificial intelligence (AI) related firms and prompting a flurry of domestic companies to announce rival projects.

The only consolation is to date: reports have not mentioned anything about China players diving into software programming codes. Chinese AI firm iFlytek unveiled a large language model called “SparkDesk” and demonstrated it generating texts, solving math problems and critiquing a handwritten essay.

Alibaba Group showed off its AI large language model called Tongyi Qianwen, saying it would be integrated into all its apps in the near future. Tongyi Qianwen will initially be integrated into workplace messaging app DingTalk and voice assistant Tmall Genie.

Chinese AI firm SenseTime unveiled on 10 April 2023 a slew of new AI-powered products, including a chatbot and image generator based off its AI model SenseNova. The company did not detail plans for a product roll-out.

Huawei Technologies’s Pangu series of AI models have applications ranging from drug development to computer vision. Baidu Inc unveiled its much-anticipated AI-powered chatbot known as Ernie Bot. It is now available to a limited number of users who apply for access codes.

Reuters’ tests showed the chatbot has a good command of the Chinese language but avoids answering some political questions. Baidu plans to use Ernie Bot to revolutionise its search engine, by far the most dominant in China, as well as beef up efficiency in its cloud, smart cars and household appliances businesses.

Tencent Holdings set up a development team for a ChatGPT-like chatbot to be called “HunyuanAide”, two people familiar with the matter told Reuters. Tencent reiterated a statement in February 2023 that it is doing research on ChatGPT-tool technology.

China’s Fudan University launched a ChatGPT-like chatbot called MOSS in February 2023. However, the team apologised after a surge in traffic caused the platform to crash hours after its launch, saying it was a very immature model that had a long way to go before reaching the level of ChatGPT.

E-commerce company JD.Com planned to launch a product similar to ChatGPT, to be called ChatJD and aimed at serving other businesses. China Telecom Corp is developing an industrial version of ChatGPT for telecoms, which will use AI in some customer service functions, domestic media said on Feb. 18.

Gaming firm NetEase plans to deploy large language models technology to serve its education business. 360 Security Technology Inc said it possessed language model technology but could not give a clear indication of when it would launch related products.

Short video app Kuaishou Technology is doing research on large language models, aiming to improve its products, such as AI customer service, the government-backed the Paper revealed. Inspur Electronic Information Industry has long invested in AI-Generated Content technology, it said on its investor relations website.

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New Q4 data from Synergy Research Group shows that Amazon (AWS), Alibaba and Microsoft are clear leaders in the APAC region cloud market, based on quarterly revenues. Amazon is the frontrunner in four of the five APAC sub-regions, which puts it well ahead of its regional rivals, while Alibaba has a strong lead in China and is also well placed in the rest of East Asia, South & Southeast Asia and Oceania. Microsoft is now ranked second in four of the sub-regions and is placed third in the overall APAC region.

The rest of the top-ranked cloud providers are either global players with a position in multiple markets – Google, NTT and IBM – or companies with a strong position in their home markets. Beyond Alibaba the next eight cloud providers in China are all local companies, with Tencent, Baidu, China Telecom, Huawei and China Unicom being the next biggest.

Meanwhile Fujitsu is well placed in Japan, Naver and KT feature heavily in South Korea, and Telstra is a challenger in the Australian market. Other cloud providers in the APAC top 20 include JD Cloud, Kingsoft, Oracle, Salesforce, Sinnet and Singtel.

APAC revenues from cloud infrastructure services reached almost $17 billion in Q4 and are growing at over 40% per year. Public IaaS is by far the largest segment in the region, followed by public PaaS and managed private cloud services. Public PaaS has the highest growth rate in the quarter, thanks to the particularly strong growth in database and IoT-oriented services.

The APAC region now accounts for a third of the worldwide market and continues to grow much more rapidly than either the North American or EMEA regional markets. While all APAC sub-regions are growing strongly, it is South & Southeast Asia that has the highest growth rate, thanks in large part to India. China is by far the largest country market in the region followed by Japan, India, South Korea, Australia and Hong Kong.

“China remains a unique market that is dominated by local companies, while in the rest of the APAC region there is strong competition between the global cloud providers, with some local companies also challenging for business in their home countries,” said John Dinsdale, a Chief Analyst at Synergy Research Group.

“The challenge for local players is that in most respects cloud is a truly global market, requiring global presence, leading edge technology, strong brand name and credibility, extremely deep pockets and a long-term focus. While local cloud companies or smaller regional players can continue to grow revenues by maintaining a tight focus on their home markets or on well-defined user groups or use applications, the leading global cloud providers will continue to aggressively grow both their geographic footprint and their international revenues.”

SOURCE Synergy Research Group

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